Privacy Policy
This Privacy Policy details the types of information that FLORIDASUNDIAL ("We," or "Us") collects from, and about, you, and your business when you visit any one of our physical locations, speak with any of our representatives via telephone or email, or visit our website ("Site") (FLORIDA SUNDIAL) where this Privacy Policy will be posted with a Terms and Conditions. Additionally, this Privacy Policy outlines how we may use and disclose any information we obtain from you or your business.
By giving information to FLORIDA SUNDIAL, you understand and agree to the collection, use, and disclosure of said information as outlined in this Privacy Policy. This Privacy Policy is incorporated into and is made part of our information gathering process, whether it be via in-person communication, phone communication, email communication, or your use of our Site. If you do not agree to these terms, in part or in full, please do not use deliver any information to Us that you want to keep private.
1. INFORMATION COLLECTED
We may collect information about you and/or your business in a variety of ways, such as:
- (A) information you provide to Us directly;
- (B) information that We automatically collect; and (C) information We receive from third- parties.
This includes data that identifies you personally whether directly (i.e., your address or phone number) or indirectly (i.e., your online behavior) and your business' identity or practices.
A. Information You Provide to Us
We gather information from you when you elect to share it with Us. This may occur when you use our Site, when you create an account with Us (online or in person), when you purchase leads from Us, when you request support, when you request information about our products or services, or communicate with us in any way.
The information we gather includes, but is not limited to, your basic contact information (name, telephone number, address, email address, ZIP code, etc.), demographic information (geographic area), and other interests or preferences that you provide.
Information You Provide Through Social_Media. If you contact us via social media, we may automatically receive certain information about you through the registration process and privacy settings that those third-party websites or services utilize. This includes, but is not limited to, personal name, username or handle, address and any other contact information, demographic information, geographic location, and other public data.
B. Information Automatically Collected
Anytime you visit or interact with our Site, we may use a variety of technologies such as pixel tags, Web beacons, log files, cookies, and other web technologies to automatically collect certain information about users of our Sites as well as engagements with our emails. If we link or associate any information automatically collected on the Site with personal information, we will treat the combined information as personal information under this Privacy Policy.
We may automatically collect the following information about you or your business:
We collect personal data for the following purposes:
- IP address or other unique identifier or information from the computer;
- Mobile device, tablet or other device you use to access the Site, including but not limited to your browser type, device type, system type;
- Emails that you open, forward or click-through to our Site;
- The domain name from which you accessed the Site;
- Your use of the Site, including the date and time you visit the Site;
- The content, areas, or pages of the Site that you visit;
- The website from which you navigated to the Site;
- The amount of time you spend using the Site;
- The page you visit after leaving the Site;
- For legal compliance purposes, we may also capture or record your interactions with the Site to confirm that your information was submitted to us through this Site;
- The number of times you return to the Site, as well as other click-stream or site usage data;
- We may use third-party service providers to support our Site who use web technologies such as web beacons, cookies, log files, pixel tags, Flash cookies, or HTML5 cookies to receive, collect, and store information; and
- We may use third-parties' analytic and tracking tools, to understand how people are using the Site and how to improve the effectiveness of the Site and its content, as well as to help us or those parties serve more targeted advertising to you across the Internet. They may also combine information they collect from your interaction with Site with information they collect from other sources. We do not have access to, or control over, these third-parties’ use of cookies or other tracking technologies.
To learn more about our interest-based advertising and your advertising choices relating to the collection and use of your information, please see the "How We Use Your Information" and "Your Choices and Opting Out" sections below.
C. Information We Collect from Other Sources
- From Service Providers: We may gather information from service providers; and
- From Other Third-parties: We may gather information about you or your business from other third-party sources, such as public databases and data aggregators.
We may acquire information from other sources as follows:
2. HOW WE USE YOUR INFORMATION
A. Information Use By or For Us
We may use the information we collect from and about you for any of the following purposes:
- To respond to your inquiries, and provide the services and information you request;
- To analyze, improve, operate, and maintain the Site, our programs, services, website, and other systems, and to develop new products and services;
- To tailor or enhance your user experience, including as a way to recognize and welcome you to the Site, and to provide you with customized Site content, targeted offers, and advertising on the Site, or across other third-party websites, mobile applications, social media, or online services, or via email;
- To maintain a record of our interactions with you;
- To contact you via direct mail, email and/or telemarketing regarding offers, contests, events, news, programs, and other retail opportunities from us and/or selected third-parties that we believe may be of interest to you; e To use your data in an aggregated non-specific format for analytical and demographic purposes;
- To address problems with the Site or our business;
- To protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users;
- To comply with our legal obligations; and
- As otherwise described to you at the point of data collection.
Additionally, if you use the Site to connect with third-party services, then you authorize Us to use information from and about you to interact with these third-party services based on requests you may choose to make.
B. How We Use Your Information for Interest-Based Advertising
We may use third-parties for advertising purposes. Thus, these third-party companies may use web beacons, pixel tags, cookies, and similar web technologies to collect certain data and other information about your online activity. This information is used to display advertisements for Us on the Site or across other websites, applications, or online services that you use.
For information on your choices with respect to interest-based ads, see the "Interest Based Advertising Choices" section below.
3. HOW WE SHARE YOUR INFORMATION
We may share or disclose the information we collect from and about you as described below.
When you communicate with Us, whether it be in-person, on the phone, through email, or via our Site, we will be able to track your activity as well as gather and store your information. Any of the information you may disclose during these communications will become public information. Therefore, we urge you to be mindful and careful when disclosing personal information in these public domains.
Additionally, we may share or disclose your personal information in a variety of ways, such as:
- Affiliate Companies or Subsidiaries: We may share your information with any parent company or any subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
- Selling Personal Information: We are a lead generation company and are in the business of selling personal information about our users and visitors to third-parties, such as, without limitation, solar energy providers and energy efficiency consultants/auditors. When you request a solar consultation or quote, or otherwise request that clean energy service providers contact you, we may sell, disclose, or otherwise share your information to solar energy providers, clean energy service providers or other third-party service providers not affiliated with us. The third-parties that purchase or receive your information from us may then (i) use your personal information for their own purposes (including for commercial purposes), (ii) contact you regarding their products and services, and/ /or (iii) further disclose your personal information to other third-parties for their own commercial purposes.
- Marketing Partners and Other Third-parties: We may share your information with our marketing partners or other thirdparties to bring selected retail opportunities, offers, contests, programs, events or news to you via direct mail, email and/or telemarketing. You may have no relationship with these other companies. We are not responsible for the content of any third-party communications sent to you and you will need to opt out of those communications separately, if desired.
- Service Providers: We may share your information with our third-party service providers that provide business, professional or technical support functions for us, including to the extent necessary or desirable to help run promotions, fulfill orders, complete your transaction, or provide customer service. These service providers may have access to personal information about our site visitors if it is needed to perform their functions for us, but they are not authorized by us to use or disclose the information, except as necessary to perform services on our behalf or to comply with legal requirements.
- Legal Matters; Safety: We may access and disclose your information to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law. We also may disclose your information as necessary, if we believe that there has been a violation of our Terms of Use, or if it is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements) or the rights or property of any third-party.
- Sale or Transfer of Business or Assets: Information about our users, including personal information, may be disclosed and/or sold as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction by us, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred and/or sold to third-parties as one of our business assets.
- Aggregate or Anonymous Non-Personal Information: We may share aggregate, anonymous, or de-identified nonpersonal information with third-parties for their marketing or analytics uses.
- Other: We may share your information as described to you at the point of collection.
4. SPECIAL NOTICE TO CALIFORNIA RESIDENTS
California residents may also take advantage of the following rights:
Additionally, we may share or disclose your personal information in a variety of ways, such as:
- You may request, up to two times each year, that we disclose to you the categories and specific pieces of personal information that we have collected about you, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting your personal information, the categories of personal information that we disclosed for a business purpose, any categories of personal information that we sold about you, the categories of third-parties with whom we have shared your personal information, and the business or commercial purpose for selling your personal information, if applicable.
- You may request that we delete any personal information that we have collected from or about you. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation.
- You may request to opt out of FLORIDA SUNDIAL sale of your personal information to third-parties, and to our affiliated companies that do not share the same brand name, for their direct marketing purposes. This means that, if you opt out, going forward, we will not share your information with such third-parties to use for their purposes unless you later direct us to do so. To effect the opt out, please click on the Do Not Sell My Personal Information link on our website footer or contact us at 888-695-6360
- To take advantage of your access and deletion rights, please click here or contact us at 888-695-6360. For verification purposes, please provide your name, address, telephone number and email address. Further information may be required for verification. We value your privacy and will not discriminate in response to your exercise of your privacy rights. We will respond to your access and deletion requests within 45 days of receipt of your request, after proper verification, unless we need additional time, in which case we will let you know. We will respond to your "opt out of sale requests" as soon as reasonably possible. For purposes of compliance with the California Consumer Privacy Act, in addition to the further details as described throughout this Privacy Policy, we make the following disclosures:
- Wecollect the following categories of personal information: Identifiers/Contact Information (like your transaction history and service usage), Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and profiles and inferences drawn from the above.
- We sell the following categories of personal information: Identifiers/Contact Information, Internet or other electronic network activity information, and inferences drawn from the above. We have sold these categories of information in the preceding 12 months.
- We disclose the following categories of personal information for a business or commercial purpose: Identifiers/Contact Information, Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and inferences drawn from above.
5. YOUR CHOICES AND OPTING OUT
A. Tracking Options, Cookies, and California Do Not Track Disclosures
Cookies in the online arena can be described as text files that contain small pieces of data that can be used to identify your computer as you use a computer network. Various parts of our Site require cookies. It is up to you to adjust your device or Internet browser settings if you wish to limit certain tracking mechanisms or to decline cookies. However, in doing so, you may lose the ability to use certain features on the Site or take full advantage of all of our services. We recommend that you review your device's settings or your browser's "Help" section for more information on how to disable cookies or adjust your tracking preferences.
Our system may not recognize "do not track" (DNT) requests or headers from some or all browsers. We may use cookies or other web technologies to deliver more compatible advertising campaigns and to link data collected across other computers or devices that you may use.
B. Unsubscribing from Our Marketing Communications
We understand how important your personal and private information is so we allow our customers the opportunity to opt out of having their information used for purposes not directly related to lead generation, processing, fulfillment, or delivery of a product or service.
To opt out of marketing communications or to request to be added to our Do Not Call List or Do Not Mail List, you may use one of these convenient methods:
- Email: INQUIRY@FloridaSundial.com
- Call: 888-695-6360
6. THIRD-PARTY CONTENT, LINKS, AND PLUGINS
For your convenience, our Site will often include links to other websites that we do not own or operate. These other websites may have privacy policies that differ from our own. Thus, if you choose to visit or use any third-party products or services from these links, please understand that our Privacy Policy will not apply to your activities or any other information you disclose while interacting with third-parties. Additionally, we are not responsible for the practices of such third-parties or websites.
The Site also may offer you the ability to interact with social plugins from social media sites, which may allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a Twitter Follow button, or receive other information from the social media sites. Similarly, if you have previously provided personal information to a third-party operating a plug-in on the Site, then such third-party may recognize you on the Site. Your choice to use social network plugins and provide your information to them is subject to each social media site's privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites.
7. INTERNATIONAL VISITORS
The Site is hosted in the United States and is generally intended for United States visitors. If you visit from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as the EU and some other regions. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.
8. DATA SECURITY
We use reasonable security measures that are designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note, however, that no data security measures can guarantee perfect security. Consequently, we cannot guarantee the security of any personal information or other information. Please understand that you provide personal information to us at your own risk.
9. UPDATES TO THIS PRIVACY POLICY
This Privacy Policy may change or be updated in the future. When this occurs, we will post any and all changes on the Site. Your continued use of the Site following the posting of changes means you accept the changes. We encourage you to periodically review this policy to stay informed about how we collect, use, and disclose personal information.
10. CONTACTING US
If you have any questions or concerns about this Privacy Policy, you can send us an email at INQUIRY@Floridasundial.com